Question 1

How long should my shipping take?

Accepted Answer

We strive to ship as quickly as possible.  Items are typically shipped within 2-3 business days of order. Same day shipping may be an option for call-in orders placed before noon. Shipping time frames may range from 1-5 business days within the continental US depending on your location.  International shipping is an option with call in orders.

Question 2

What are the standard shipping fees for USA orders?

Accepted Answer

All US orders are a standard shipping and handling rate of $49. We do our absolute best to provide fair shipping rates as well as ensuring your Goaty arrives in perfect condition!

Question 3

What do I do, if my Goaty's body starts to crack?

Accepted Answer

If you notice cracks starting to appear on Goaty's body, this is a natural occurrence of the wood that Goaty's body is made of. This should not be a cause for alarm and he should be just fine and continue to give you many years of goat tying practice.

Question 4

What is Goaty's return policy?

Accepted Answer

If you wish to return your new Goaty within 30 days for any reason, please follow these procedures: 
 
1. Please call 866.427.3876 letting us know that you wish to return your Goaty.
 
2. Goaty must be in new condition in order to be returned. 
 
3. Goaty's purchase price is the amount that will be refunded. 
 
4. Neither the cost of shipping to the customer nor the return shipping will be refunded. 
 
We guarantee Goaty's workmanship for THREE years under normal use.

FAQ

Frequently asked questions

How long should my shipping take?

What are the standard shipping fees for USA orders?

What do I do, if my Goaty's body starts to crack?

What is Goaty's return policy?